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FAQ

How can I trust online transaction?

Yes, you get the most secure and safest ordering option to buy your data recovery Software from www.p-dd.com

I have lost full version of my data recovery Software. Can you help me?

Contact us at support@datadoctor.in

I'm purchasing the software from my laptop because the PC with the bad drive has no internet access?

After purchasing the licensed software you can operate it on a healthy disk to recover the lost data of your.

Shall I get any bill for my purchase?

Yes, you will be receiving receipt of your online purchase electronically just after the successful transaction.

Recovery of Deleted Files

How to recover files and folders deleted using (Shift+delete) keys?

Pro data doctor recovery software recovers all your files and folders deleted using shift+delete keys.

Steps involved in recovery of files and folders deleted using (Shift+delete) keys

How to recover files and folders deleted by any virus infection?

Pro data doctor recovery software recovers all your files and folders deleted by the virus infection

Recovery of formatted drives

How to recover data from FAT16 partition to FAT16 formatted file system?

Using data doctor Recovery Software you can recover data from FAT16 partition to FAT16 formatted file system of drive.

How to recover data from FAT32 partition to FAT32 formatted file system?

Using data doctor recovery Software you can recover data from FAT32 partition to FAT32 formatted file system of drive.

How to recover data from FAT16 partition to FAT32 formatted file system?

Using data doctor Recovery Software you can recover data from FAT16 partition to FAT16 formatted file system of drive.

How to recover data from FAT32 partition to FAT16 formatted file system?

Using data doctor Recovery Software you can recover data from FAT16 partition to FAT16 formatted file system of drive.

“End sector should be bigger than start sector” error message?

Check security level of your system and check that any security can conflict with software or check the software on any other machine. For further information contact us at support@datadoctor.in

Recovered Files are not opening?

It can be files highly corrupted by a virus or some portion of the files has been overwritten.

Which cases Software can recover the data?

Software can recover data in case of deleted file (s) / folder (s), corrupted or formatted and data lost by the variety of viruses.

When I click on ‘exit’ button from the last (Recovery) window, Data Doctor Recovery s/w ask ‘Do you want to save recovery’ what does it mean Is there any advantage to save recovery ?

Yes doing so you can save your time for next period when you can start recovery again. For saving the scanning process temporarily Software provides Save log button.

Next time when you operate the Software use Load log button and recovery will start from where you left. Thus saves time for scanning the disk again.

Now you can just save the data and need not to do the scanning again. Save data by clicking on Save button.

It is necessary to uninstall Data recovery software demo version before installing the purchased software?

We encourage you to uninstall the demo software before installing the purchased software for the better functioning of the data recovery software.

How do I activate my product?

After successful placing the order you will receive Email (generally within 5 Minutes) from our sales department providing you with the software download link and activation key. Just download Software from the link provided. When you run the software for first time it will ask for activation key. Just enter the keys in the dialogue box and software is ready for recovery.

How to differentiate Full and Demo version of the software?

Demo version will show you the recovered files and folders of your Data recovery; you can’t copy the recovered data to the hard disk. In order to copy the recovered data you need to purchase full version of the Software.

What should I do in a situation where I have lost my data stored in any drive?

First - do not panic. Having a worried reaction can cause bigger problems to occur. Simply use data recovery software to recover the lost data or send it to a data recovery specialist.

What are common reasons for data loss?

Data loss can occur from one or more of the following: electro-mechanical failure, data corruption, computer viruses or human error.