General questions-iPod Data Recovery Software Knowledge Base

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General questions

It is necessary to uninstall iPod data recovery demo version before installing the purchased software?

We encourage you to uninstall the demo software before installing the purchased software for the better functioning of the iPod data recovery software.

How do I activate my product?

After successful placing the order you will receive Email (generally within 5 Minutes) from our sales department providing you with the software download link and activation key. Just download it from the link provided. When you run the software for first time it will ask for activation key. Just enter the keys in the dialogue box and software is ready for your music recovery.

How to differentiate between Full and Demo version of the software?

Demo version will show you the recovered files and folders of your iPod you can’t copy the recovered data to the hard disk. In order to copy the recovered data you need to purchase full version of the Software.

What should I do in the situation when I have lost my songs stored in the iPod?

First - do not panic. Having a worried reaction can cause bigger problems to occur. Simply use iPod data recovery software to recover your lost songs. Make sure to uninstall your iTunes software so that it may not block data recovery software to access your iPod. After uninstalling iTunes, connect your iPod and install and run our data recovery software to recover your data to local Hard Disk of your Computer. Once Data is recovered, you can restore your music back to your iPod with the iTunes software as you normally do it.

How to transfer music to my iPod?

Transferring music files songs to your iPod is done with the iTunes software on your computer. You can download your music files from the iTunes music store, or use the removable media to your iTunes music library. After having songs in your iTunes library, just connect iPod to your computer, and iTunes automatically transfers the music to iPod.

How to add new songs to my iPod?

iTunes automatically updates iPod with the new songs when are added to it.

What does the new playlist option do in the iTunes software?

The new playlist option allows you to group songs from different albums and artists into your favorite playlist. You can name it according to your choice.

What else can be stored in the iPod other then music?

You can store pictures, files, documents, and movies on your iPod depending on the capacity of your iPod. This makes iPod a useful tool for sharing all sorts of files portably.

How to use iPod in disk mode / drive?

You can use iPod as a disk drive to store and transfer the data files.

Steps involved in using iPod as a disk drive

  • Connect iPod to your computer.
  • Open iTunes software.
  • Select the iPod icon from the itunes.
  • Click the iPod tab.
  • Select enable disk use. Click here

Songs are downloading slowly

iPod is running on low battery and has gone into power saving mode thus reducing the downloading speed. For downloading at higher speed first charge your iPod and then you can resume downloading.

How to safely disconnect the iPod

If your iPod to not used as hard disk, just unplug it in the proper way to disconnect it. If you are using iPod as a hard disk, you must eject it before disconnecting it from your computer. If the iPod icon appears My Computer it is used as a hard disk.

What is the difference between fifth generation and enhanced fifth generation (5.5G) iPod?

The latest iPod is the enhanced version of the original fifth generation. The hard disk capacity is 80 GB and can store 20,000 songs. It also provides the special search function which was missing in older version.

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